About The icare Model

I care

The icare Model teaches us how to decenter our lifestyle and work through the discomfort of being wrong to foster a healthy workplace and community for the greater good of inclusion.

Managing, working and interacting in a multicultural and multigenerational setting is filled with opportunities to unintentionally offend. Though we may share a working environment, industry or other traits in common with our colleagues and customers, that doesn’t mean our lifestyles and values are central to their world —with myriad traditions, customs, norms and values that may be unfamiliar.

Communicate i.care

  • Understand Impact

    Feedback can be a gift wrapped in a powerful learning opportunity. Find the focus to unlock a meaningful conversation.

  • Caring Conversation

    We don’t know what we don’t know until we find out. Gaining social awareness and cultural competency activates understanding and clarity

  • Activate Actions

    Once we learn better, the onus is to champion actions that minimize offense and provide awareness for others.

  • Respectful Resolution

    Uphold an ethical agreement to resolve conflict and consider a fresh start.

  • Evolve: Engage

    Lessen the discomfort by developing a cadence to continue to engage.

Lets face it, you’ll likely yet unintentionally offend someone at work.

The icare model is a solution to promote a positive way forward.